FAQ

Frequently Asked Questions

What materials do you use for your prints? +

We're proud to print all our artwork on premium matte art paper using archival-quality inks. This means your prints will maintain their vibrant colors and crisp details for years to come. We've chosen to focus on paper rather than canvas to ensure the best possible reproduction of the intricate details in medical and anatomical art.

Are these prints suitable for professional medical settings? +

Absolutely! Our prints are specifically designed with clinics, hospitals, medical offices, and educational institutions in mind. They strike the perfect balance between educational value and aesthetic appeal, creating a sophisticated atmosphere that both professionals and patients appreciate.

What sizes are available? +

We offer a variety of sizes to fit different spaces and needs. You'll find the available options listed on each product page. If you're looking for something custom or have a specific project in mind, feel free to reach out – we're happy to discuss special requests!

How long does shipping take? +

Most orders ship within 3-5 business days and typically arrive within 7-10 business days depending on your location. For larger orders or custom requests, we'll keep you updated every step of the way. We know you're excited to receive your prints, and we work hard to get them to you as quickly as possible!

Do you offer framing services? +

Currently, we focus on delivering beautiful prints and leave the framing to you or your preferred local framer. This gives you the flexibility to choose frames that perfectly match your space. We're happy to recommend professional framing for the best presentation in office environments.

Can I order in bulk for my clinic or institution? +

We'd love to help! We offer special pricing and personalized service for corporate and institutional orders. Whether you're outfitting a new clinic or refreshing your current space, get in touch and we'll create a custom package that works for you.

How should I care for my prints? +

Taking care of your prints is easy! Simply avoid direct sunlight and moisture, and they'll stay beautiful for years. We recommend professional framing with UV-protective glass for the best long-term preservation, especially in high-traffic areas.

Can I return or exchange my order if I chose the wrong size? +

Because our prints are made to order, we’re unable to accept returns or exchanges for orders placed in the wrong size. We kindly recommend checking the size chart on the product page before placing your order.

If you need help choosing the right size for your space, feel free to contact us before ordering — we’re always happy to help.

What if my order arrives damaged, defective, or incorrect? +

If your order arrives damaged, defective, incorrect, or is lost in transit, please contact us as soon as possible. We’ll make it right with a replacement or refund where applicable.

To help us resolve the issue quickly, please include your order number and clear photos of the item and packaging, if possible.

What's your return policy? +

Because our prints are made to order, we do not accept returns or exchanges for change-of-mind purchases. This includes ordering the wrong size, deciding you no longer need the item, or simply changing your mind after delivery.

If your order arrives damaged, defective, incorrect, or is lost in transit, please contact us and we’ll make it right with a replacement or refund where applicable.

For full details, please see our Refund Policy.